Customised solutions for your concepts and solutions:

• Document based business processes
• Creative concepts and production
• Mail and postage plan
• Back-up solutions
• Risk management
• Archives
• Comply with legal requirements
• Printed or digital
• Listbroking via our subsidiary L+B Zielgruppenmarketing
• Scoring
• Address optimisation

Data

Your customer database has increased over the years and your standard communication procedure still demands to be handled manually.
We will analyse your portfolio and when necessary, we will improve your database performance. Ask us about the various customised, economic and integrated solutions in the areas of:

• Software development / programming
• CRM (Customer Relationship Management) / Database
• Archiving
• Multi channel software solutions
  • output Management
  • content Management
  • document Management

Service

If you are expecting a sufficient response rate, we have simple but effective tools in accomplishing your wants.
Even after the dispatch of your Documents or DirectMails, we will continue to guide you through. We are the proper partner for you if you are considering the following services:

• Callcenter (in-and outbound)
• In-box/ response editing
• Multi channel sending via mail/SMS/web/voice
• Information web portal
• Electronic document presentment (EDP)
• Electronic Online Archive
• Service Level Control/Monitoring

Production

Reliability is required for production and dispatching of direct mailings. We are concerned in reaching the highest security and performance in offering classified contents and important customer information in a closed system.
We offer you:

• A team of 15 specialists for your data preparation
• Professionelles Personal und Projektmanagement
• 4000m2 of secured production area
• 100% on time delivery
• Machine and software back-ups for all just-in-case situations
• Documented production
• Data security regarding waste paper recycling
• An available representative when needed
• Full digital printing, also available from the roll
• Subsequent personalisation for endless and single sheet
• Customisation for mailings and self-mailings with top of the line processing equipment
• Finishing from flock to hot foil stamping
• Mechanically up to 9 inserts
• Adjustments using tools which cannot be visually identified by the customer

Fulfillment

Do you have indispensable elements for your customer sales approach other than your direct mailings? Information or a give-aways? We will be pleased to pack it into the mailing. Do you have sales or advertising information that has to be dispatched daily? Certainly, we will gladly carry-out the following:

• Web based inventory management
• enough storage 
• Logistics for
  • advertising material
  • pre-printing
  • POS
• Pick, Pack and Send Service
• Reliable selection and packaging
• Collection
• Return management